Frequently Asked Questions
We accept Credit and Debit Card payments. COD (cash on delivery) is also available.
We aim to deliver the product within 5-10 working days.
You may exchange item before it ships. If you would like to exchange the item which is delivered to you. please follow return process and buy new one. For more information; visit our ‘Return & Exchange’ page.
We operate worldwide.
Any amendments can be suggested within 24 hours from the receipt of the order. Any amendment to the original order after 24 hours may be subject to additional charges which will be determined after reviewing the requested changes.
It depends on what amendments you would like to have. Some amendments can be made after placing your order by emailing us and we’ll let you know. Usually an order can be amended within 24 hours.
You may cancel the order before it ships. If the order is customized, you may cancel your order within 24 hours. After 24 hours once fabric is cut and work started we’ll not accept cancellation. Because made-to-measure fabric once cut to your measurement, cannot be used for any other order.
Shaduri maintains the highest levels of security. We use high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore assure that we take the privacy and security of your payment and personal details very seriously.
Simply tell us what size do you wear and we’ll make your outfit keeping the ready-to-wear sizes in mind.
Your measurement and order specs will be reviewed by our design team. We’ll get back to you shortly and request you to reconfirm your measurements and additional notes so that we can proceed to your order quickly.
If you are placing a huge order for any special occasions we may offer you discount. Simply tell us product names or code and we’ll get back to you whether any discount can be offered.
Simply tell us the item names along with the required quantity and sizes and we’ll craft you a wholesale quotation based on your requirement. Usually if you are buying more than 25 pieces we can offer you good price.
All costs of returning the goods will be incurred by the customer, and delivery charges will be payable again once the goods are dispatched. Please refer to our terms and conditions for full details.